Case Management Supervisor, ECHO child Protection Project (Aswan)

THE ORGANISATION

Plan International is an independent development and humanitarian organisation/charity/non-profit that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The purpose of the role is to follow up the project in Aswan, while ensuring a seamless integration and quality of deliverables in line with the Country Strategy. The post holder will implement, monitor and report on progress of project activities in line with detailed implementation plan. He/she will work with various team members and partners.

ABOUT THE PROJECT
The project is a 24-month collaboration between Plan international, The CARE Egypt Foundation and Women of the South. Its overall objective is to improve access to safe, quality and inclusive education that promotes a more integrated society for refugee and Egyptian host community boys and girls in Aswan, Egypt.

This will be achieved by adopting a structured framework of interrelated services and capacity-building activities to address core barriers faced by vulnerable children and youth to access education in the target communities. To realize this objective, the response will work towards achieving the following results.
1- Improve access to education for the target group through the integration of eligible refugee OOSC “out of school children” into the Egyptian school system, as well as provide access to accredited community schools for those who are not eligible for the Egyptian system. The response will also address financial barriers by providing Cash Plus to vulnerable households, improving the infrastructure in schools, providing catch-up and remedial classes necessary for children to re-join or be retained in the education system, and building the capacity of educators.
2- Improve protection of the target group and promote social cohesion: this will involve personalized (case-by-case) support aiming to address the unique barriers faced, Mental Health and Psychosocial Support (MHPSS) and recreational and social cohesion activities.

ABOUT THE ROLE

The purpose of the role is to follow up and monitor the project at the Program Area level (Delta), while ensuring a seamless integration and quality of deliverables in line with the Country Strategy. The post holder will design, implement, monitor and report on progress of project activities in line with detailed implementation plan. He/she will work with various stakeholders and partners.

KEY RESPONSIBILITIES

• Lead and oversee hub activities, ensuring quality delivery of case management, emergency cash, and child protection services.
• Support project implementation in line with approved plans, budgets, timelines, and M&E requirements.
• Supervise caseworkers and ensure accurate, comprehensive case documentation and action plans.
• Represent Plan International in relevant coordination and working group meetings.
• Ensure consistent application of SOPs and compliance with Plan policies and procedures.
• Oversee beneficiary data management, ensuring accuracy, confidentiality, and data protection compliance.
• Support risk management and safe programming within the case management system.
• Provides team leadership, performance management, and staff capacity building in collaboration with the Project Coordinator/Manager.
• Coordinate with the MEAL team to support effective monitoring, evaluation, and indicator tracking, and produce timely, high-quality donor reports, including monthly and quarterly quantitative and qualitative reporting.
• Support the Project Coordinator/Manager in maintaining effective relationships with donors, partners, government stakeholders, and other key actors to strengthen project support and sustainability.
• Advocate for children's rights and well-being during emergencies, while contributing to emergency response efforts and adapting to evolving humanitarian needs and priorities.
• Ensure compliance with safeguarding, organizational policies, and case management standards through effective leadership and quality case record management.
• Provide caseworker supervision, document review, and technical coordination with project teams to ensure high-quality child protection services.
• You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.

What we are looking for:

Qualifications

• A bachelor degree in Social Sciences, Development Studies or similar field.
• 2-4 years of experience with a proven record of success at a similar level preferably in an INGO sector.
• Experience in supervision of caseworkers .
• Experience in case management, Refugee and migrants context, humanitarian and emergency response and Child protection.

Knowledge:

• Advanced understanding of the development needs and their vulnerability of our Primary Impact Groups from birth to adulthood, the root causes of the issues affecting them, and the key actors most relevant to their interests and therefore to our work
• Knowledge on gender transformative approaches, working in partnership, evidence-based approaches, and working to strengthen civil society.

Skills

• Providing clear direction and support to team members.
• Using on-going monitoring and assessment, working closely with project teams to improve the quality of implementation.
• Interpreting and contextualising data, assesses results and draws conclusions to inform initiatives and clearly communicating the results of evaluation and lessons learned as appropriate.
• Numeracy and the ability to interpret financial data, in order to provide management support to budgetary processes including planning, monitoring and reporting.
• Ability to interact and work effectively with others at all levels.
• Good analytical and administrative skills.
• Strong skills in facilitation, negotiation, good time management and problem-solving.
• Team player, good communication in English both verbal and written.
• Good report writing skills.

Please respond to the requirements of this role in your cover letter.
Only applications in English language will be accepted.

Location: On site working and the role has work station is Aswan

Reports to: ECHO Project Manager

Job Grade: Hay Level 12

Vacancy advert closing Date: 2nd November 2026

Contract end date: 31st March 2026

This vacancy is open to Egypt nationals only.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Disclaimer: Plan International is an equal opportunity employer and does not discriminate applicants on any basis. We also do not charge Job seekers any fees at any point of the recruitment process.