Skills Adviser Hospitality

Program Background

Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across Timor-Leste and the Pacific. Pacific Australia Skills builds on the achievements of prior Australian Government support for skills and training in Timor-Leste.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role
In consultation with the Skills Strengthening Manager, the Skills Adviser – Hospitality will provide technical advice and capability-building support to Pacific Australia Skills Timor-Leste and partner institutions to strengthen the quality, relevance, and industry responsiveness of hospitality training. The adviser will support the review and development of competency-based training courses, learning resources and assessment materials, aligning them with national qualifications and labour market requirements. The adviser will also design non-accredited training, mentoring and professional development initiatives, and help manage the delivery of accredited programs by Australian Registered Training Organisations (RTOs) or other external training providers.

At a system level, the adviser will lead initiatives that strengthen the national TVET system and the capacity of national training providers, so that Timor-Leste can better meet its labour market needs. Working closely with government agencies, training providers, employers and industry, the adviser will promote workplace-based learning, strengthen industry linkages and support practical skills development. This work will improve employability outcomes for hospitality learners, lift the skills of TVET trainers and industry employees, and build workforce capability in Timor-Leste’s hospitality sector.

Roles and Responsibilities

Technical Advice and Training System Strengthening

• Assess the institutional capacity and training readiness of partner training providers and propose plans to strengthen them.

• Facilitate locally led skills development and system-strengthening activities that support national and partner priorities and align with program outcomes.

• Contribute to technical working groups, skills advisory mechanisms and coordination efforts that strengthen quality assurance processes and the consultative models of TVET authorities.

• Provide information to support program reporting, strategic communications, planning, and monitoring, evaluation and learning (MEL).

National Qualification Review and Development

• Review existing hospitality qualifications, curricula and learning resources, and recommend improvements so they reflect labour market requirements and current industry practice.

• Facilitate and contribute to qualification and competency standard development workshops, and to the validation and moderation of training and assessment materials suited to the Timor-Leste hospitality sector and training landscape.

• Guide quality improvement approaches that meet national accreditation and quality assurance requirements.

Skills Development Activities

• Steer and coordinate the design and delivery of accredited and non-accredited hospitality and cookery programs, including non-accredited upskilling workshops for industry where demand is clear and under the direction of the Skills Strengthening Manager.

• Lead effective teaching and learning across classroom, workplace, simulated and online learning environments, using flexible, blended and inclusive techniques.

• Design and pilot workplace-based learning and on-the-job training approaches, capturing lessons learned to review and improve the approaches and tools.

• Develop, pilot, implement, and monitor workplace assessment strategies and practical competency assessment tools.

• Deliver practical demonstrations and on-site technical mentoring across food and beverage, front office, housekeeping and accommodation services, ensuring safe work practices and occupational health and safety principles are applied.

Training of Trainers and Capacity Development

• Coach and mentor hospitality trainers and assessors in competency-based training and assessment practices and support their continuous professional development.

• Strengthen trainer capability in practical skills delivery, learner-centred approaches and methods for integrating job-related English into training.

• Mentor and coach TVET training centre managers responsible for hospitality training in partner training centres.

Industry Engagement and Partnerships

• Establish and maintain productive partnerships with hotels, resorts, restaurants, tourism operators, local communities and other local stakeholders.

• Help identify opportunities for apprenticeships, internships and workplace-based learning.

• Promote collaboration between training providers and industry to improve employment opportunities, include marginalised groups and support climate and environmental initiatives.

Stakeholder Coordination

• Support coordination and communication across partner institutions and programs, including government ministries, national regulatory authorities, development partners, training providers and the private sector.

• Represent Pacific Australia Skills in technical meetings, working groups and sector consultations as required.

• Build trust-based relationships with partners and stakeholders.

• Actively participate in staff meetings, vocational networks, professional practice meetings and other activities relevant to the role.

Selection Criteria

Essential Experience and Knowledge

• Relevant qualifications as a trainer in the hospitality sector.

• A minimum of seven years' relevant industry experience in the hospitality sector and demonstrated experience in the delivery of vocational training and assessment.

• Current knowledge of training packages, and experience using a wide range of flexible and effective learning methods in a culturally appropriate and inclusive manner.

• Experience implementing workplace-based learning, apprenticeships and on-the-job training approaches.

• Demonstrated skills in mentoring and coaching others to build capability and support change in a culturally sensitive manner.

• Proven ability to work collaboratively and ethically with government, industry, training institutions and other skills development partners in complex, multi-stakeholder environments.

• Willingness to travel throughout Timor-Leste to support program implementation, including staying overnight in municipal locations.

• Understanding of and commitment to Gender Equality, Disability and Social Inclusion (GEDSI), Child Protection, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), prevention of human trafficking, environmental protection, anti-corruption and other DFAT safeguarding policies.

Desirable

• TVET Training Diploma, Certificate IV or equivalent adult education qualification.

• Experience supporting national qualifications systems.

• DT Global strongly encourages applications from individuals with diverse backgrounds, including First Nations, diverse SOGIESC and people with disabilities.

• People with lived experience of the regions in which Pacific Australia Skills operate are strongly encouraged to apply.

Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/ekw5p846

HOW TO APPLY
Click the 'Apply Now' button.

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE 11.59pm Timor-Leste time, Sunday 25 October 2026.

Should this role be of interest, we encourage you to apply as soon as possible. All app[lications will be reviewed on a 'rolling basis'. Kindly note only shortlisted applicants will be contacted.

People with lived experience of the regions in which DT Global operates are strongly encouraged to apply. DT Global welcomes applications from individuals with diverse backgrounds including First Nations peoples, diverse Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC), and people with disabilities.

We take a zero-tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.