Supply Chain and Procurement Officer

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpa); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The IFRC maintains a zero-tolerance policy toward conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement. This includes sexual exploitation and abuse, sexual harassment, other forms of harassment, abuse of authority, discrimination, and lack of integrity (including, but not limited to, financial misconduct). The IFRC also adheres to strict child safeguarding principles.

This position is based in Kinshasa/Kisangani, and, depending on current and anticipated needs, requires frequent deployments to support National Red Cross Societies as well as IFRC programmes and operations within the cluster. The Supply Chain and Procurement Officer contributes to the effective delivery of humanitarian assistance by providing hands‑on Supply Chain and Procurement management support, ensuring that logistics services are available, safe, compliant, and efficiently utilized in support of operations, administration, and partners.

Job Purpose

Under the supervision of the Dep. Ops Manager and Supply Chain Coordinator and in close coordination with Programme and Operations teams, the Supply Chain and Procurement Officer supports and implements day‑to‑day supply chain and procurement operations. The role ensures optimal use, monitoring, and documentation of logistics activities related to procurement follow‑up, warehousing, and movement of materials.

The incumbent contributes to epidemic and emergency preparedness and operational readiness by ensuring the availability, accountability, and effective management of humanitarian stocks, logistics systems, and warehousing capacity. The role supports National Society development through strengthening logistics, warehousing, inventory management, and supply chain preparedness capacities to ensure timely and effective response to Ebola/other epidemic outbreaks and other humanitarian emergencies.

Job Duties and Responsibilities

Epidemic Preparedness and Readiness

• Support the development and implementation of logistics preparedness plans for Ebola and other epidemic-prone diseases.
• Ensure pre-positioning, inventory management, and replenishment of emergency response stocks, including Safe and Dignified Burial (SDB) kits, Personal Protective Equipment (PPE), Infection Prevention and Control (IPC) materials, hygiene kits, body bags, volunteer equipment, and community engagement materials.
• Conduct regular stock readiness assessments and monitor stock levels against agreed preparedness thresholds.
• Establish and maintain contingency stock strategies and pipeline monitoring systems to ensure rapid deployment during outbreaks.
• Support readiness exercises, simulations, and drills by ensuring logistics and supply chain preparedness components are tested and validated.
• Develop logistics preparedness dashboards and reports to monitor readiness indicators, warehouse capacities, and stock availability.
• Support emergency procurement and rapid deployment mechanisms during outbreak activations.
• Coordinate with Operations, Health, and Readiness teams to ensure logistics preparedness plans are aligned with operational contingency plans.

Logistics and Operational Support

• Support logistics operations to ensure relief items, medical supplies, and emergency response materials are transported, stored, and delivered efficiently and safely.
• Coordinate transportation arrangements, including road, air, river, and other transport modalities, to support preparedness and response activities.
• Support customs clearance and logistics follow-up for imported emergency supplies and equipment.
• Contribute to distribution planning and implementation, ensuring timely delivery of supplies to National Societies, partners, and operational areas.
• Maintain visibility of goods throughout the supply chain through tracking, monitoring, and reporting systems.
• Work closely with programme and operations teams to support dispatch planning and last-mile delivery requirements.

Warehousing and Assets Support

• Support the identification, assessment, and management of warehouses and storage facilities, ensuring appropriate capacity, accessibility, safety, and security.
• Ensure preparedness stocks are stored, handled, and maintained in accordance with IFRC standards and manufacturer requirements.
• Support warehouse operations, including receipt, storage, stock rotation, dispatch, and inventory control.
• Conduct regular physical inventory counts and reconcile stock records to maintain accuracy and accountability.
• Maintain stock documentation, including stock cards, warehouse ledgers, waybills, and goods received and issued notes.
• Monitor stock expiries and storage conditions and implement corrective actions to maintain stock readiness.
• Support implementation of warehouse SOPs and good warehousing practices, including fire safety, pest control, security, and safe stacking procedures.
• Prepare accurate warehouse, inventory, and stock readiness reports to support operational planning and decision-making.

National Society Logistics Capacity Strengthening

• Support National Societies in strengthening warehousing, logistics, inventory management, and fleet management systems in line with IFRC standards.
• Conduct warehouse assessments and support improvement plans to enhance storage capacity, safety, security, and operational readiness.
• Develop and deliver training, mentoring, and coaching programmes for National Society logistics staff, warehouse managers, storekeepers, and volunteers.

Job Duties and Responsibilities (continued)

• Support the establishment and implementation of warehouse management SOPs, inventory control procedures, and stock reporting systems.
• Strengthen National Society capacities in preparedness stock management, including stock planning, rotation, replenishment, and accountability.
• Support digitalization of warehouse and inventory management systems and promote the use of IFRC-standard logistics tools.
• Facilitate logistics readiness reviews and contribute to National Society Preparedness for Effective Response (PER) initiatives.
• Support the development of sustainable logistics and warehouse management capacities that remain functional beyond emergency operations.

Staff Management

• Support the supervision and day-to-day coordination of logistics assistants, warehouse staff, storekeepers, and casual labour where applicable.
• Assist in staff deployment, work planning, and task allocation to ensure efficient logistics and warehouse operations.
• Support staff induction, mentoring, and capacity development in logistics, warehousing, and preparedness systems.
• Identify training needs and contribute to performance improvement initiatives.
• Promote the use of digital tools to improve inventory management, reporting, data quality, and operational efficiency.

Compliance, Risk, and Accountability

• Ensure all logistics, warehousing, inventory management, and preparedness activities comply with IFRC policies, procedures, donor requirements, and internal controls.
• Identify, assess, monitor, and report risks related to warehouse operations, emergency stock management, supply chain disruptions, stock losses, expiry management, and preparedness gaps.
• Support regular warehouse, inventory, logistics, and preparedness assessments and follow up on corrective actions to strengthen operational readiness and accountability.
• Ensure accurate inventory reconciliation, stock control, documentation, and reporting to maintain accountability, operational integrity, and audit readiness.
• Promote compliance with warehouse management standards, inventory management procedures, preparedness stock management SOPs, and occupational health and safety requirements.
• Maintain accurate and complete records to support audits, reviews, simulations, emergency activations, and donor compliance requirements.

Emergency Preparedness and Response

• Maintain readiness for rapid deployment in support of Ebola outbreaks and other public health emergencies.
• Support the mobilization, dispatch, tracking, and replenishment of emergency supplies during response operations.
• Contribute to logistics surge activities during emergencies, including extended working hours when required.
• Ensure logistics systems and preparedness stocks remain operational and responsive throughout emergency activations.

Education

• University degree in Supply chain Management, Management or related (Required)
• Professional qualification Supply chain and Procurement or training in fleet management, transport, mechanics, or logistics is an asset(preferred)

Experience

• Minimum 4 years of experience supply chain and procurement (Required)
• Experience working with Red Cross and Red Crescent Movement partners, especially National Societies(Preferred)
• Experience supporting epidemic preparedness, emergency supply chain and procurement , or humanitarian stock pre-positioning programmes(Required)
• Experience in warehouse capacity building, coaching, and training of staff (Required)
• Experience managing preparedness stocks, including PPE, SDB kits, medical supplies, and emergency response equipment. (Required)
• Experience supporting National Society Development (NSD) initiatives is highly desirable (Preffered)

Knowledge, Skills and Languages

• In-depth knowledge of humanitarian supply chain, procurement and warehouse management(Required)
• Good knowledge of IFRC fleet standards, procedures, and tools(Required)
• Knowledge of epidemic preparedness supply chains and emergency stock pre-positioning(Required)
• Knowledge of Safe and Dignified Burial (SDB) kit management and PPE logistics(Required)
• Ability to work effectively in cross-cultural, multilingual, multi-functional, and high-pressure environments(Required)
• Ability to conduct warehouse assessments and develop warehouse improvement plans(Required)
• Experience designing and facilitating logistics and warehouse management trainings(Required)
• Good understanding of Preparedness for Effective Response (PER) and National Society Development approaches(Preffered)
• Excellent communication, coordination, and reporting skills(Required)
• Able to prioritize and meet deadlines (Required)
• Good computer skills(Required)
• Fluent spoken and written French(Preffered)
• Good command of another IFRC official language (English, Spanish or Arabic).(Required)

Competencies, Values and Comments

• Values: Respect for diversity; Integrity; Professionalism; Accountability.
• Core competencies: Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.